We know that some of you have asked for spot quotes over the last few weeks. We want to make sure that you get the most relevant and latest rate offering at hand, which means we have opted to focus on your new requests coming in through the online form. We hope you will resubmit your quote request and look forward to supporting your business. Our short-term rate sheets and long term contracting are running normally as previously advised.
Submission of Advanced Manifest
We can confirm that we are in full compliance with U.S. regulations related to Advanced Manifest process. It is of great importance that Shipping Instructions are submitted in due time in order to comply with Advanced Manifest deadlines. Submission deadlines will be listed on your Booking Confirmation as usual.
General global status
The majority of our global applications is back up and running which enables us to execute the processes to move your cargo. We are open for all your quotations. Our website is working with all functionalities; we are handling bookings through the various normal channels and processing shipping instructions, including advanced manifest submissions to relevant authorities.
Our import releases and inland deliveries are also flowing, although we acknowledge we still have some challenges in certain locations due to manual processing and capacity restrictions. Lastly, we are issuing invoices online but still have a few remaining items to progress on local invoicing applications which we continue to work on over the next period.
As we clear the last parts of the backlog and serve your new business, we acknowledge that you may still encounter some data quality inconsistencies and delays in response times in some locations. We assure you that we are fully committed to returning to our normal standards as soon as possible.